Welcome to suninchic.com. We provide
services to you subject to the notices, terms, and conditions set forth in this
agreement (the "Agreement"). In addition, when you use any suninchic.com
service (e.g. placing an order or writing a customer review), you will be
subject to the rules, guidelines, policies, terms, and conditions applicable to
such services, and they are incorporated into this Agreement by this reference.
suninchic.com reserves the right to change this site and these terms and
conditions at any time.
Accessing, browsing, or otherwise using the site indicates your
agreement to all the terms and conditions in this Agreement. Please read this Agreement
carefully before proceeding.
You represent and warrant that you are at least 18 years old or
visiting the Site under the supervision of a parent or guardian. Subject to the
terms and conditions of this Agreement, suninchic.com hereby grants you a limited,
revocable, non-transferable and non-exclusive license to access and use the
Site by displaying it on your internet browser only for the purpose of shopping
for personal items sold on the Site and not for any commercial use or use on
behalf of any third party, except as explicitly permitted by suninchic.com in
advance. Any breach of this Agreement shall result in the immediate revocation
of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce,
distribute, display, sell, lease, transmit, create derivative works from,
translate, modify, reverse-engineer, disassemble, decompile or otherwise
exploit this Site or any portion of it unless expressly permitted by suninchic.com
in writing. You may not make any commercial use of any of the information
provided on the Site or make any use of the Site for the benefit of another
business unless explicitly permitted by suninchic.com in advance. suninchic.com
reserves the right to refuse service, terminate accounts, and/or cancel orders
in its discretion, including, without limitation, if suninchic.com believes
that customer conduct violates applicable law or is harmful to suninchic.com's
interests.
You shall not upload to, distribute, or otherwise publish through
this Site any Content, information, or other material that (a) violates or
infringes the copyrights, patents, trademarks, service marks, trade secrets, or
other proprietary rights of any person; (b) includes any bugs, viruses, worms,
trap doors, Trojan horses or other harmful code or properties. suninchic.com
may assign you a password and account identification to enable you to access
and use certain portions of this Site. Each time you use a password or
identification, you will be deemed to be authorized to access and use the Site
in a manner consistent with the terms and conditions of this Agreement, and suninchic.com
has no obligation to investigate the authorization or source of any such access
or use of the Site.
You will be solely responsible for all access to and use of this
site by anyone using the password and identification originally assigned to you
whether or not such access to and use of this site is actually authorized by
you, including without limitation, all communications and transmissions and all
obligations (including, without limitation, financial obligations) incurred
through such access or use. You are solely responsible for protecting the
security and confidentiality of the password and identification assigned to
you. You shall immediately notify suninchic.com of any unauthorized use of your
password or identification or any other breach or threatened breach of this
Site's security. After registering, you will receive our newsletters with
information about sales, coupons, and special promotions. You can unsubscribe
by using the link from any email newsletter or your personal subscribe setting
after logged in. Default Subscription for Newsletter for Registered Users.
Suninchic User Account
You warrant that your Submissions, in whole or in part, are clear
and free of any IP right infringement, disputes or third party claims. suninchic.com
assumes no liability for any misuse of copyright or any other rights of third
parties by you. You undertake to defense for and indemnify the Sponsor against
any losses caused due to the use of the entries for any purposes.
Reviews and Comments
Except as otherwise provided elsewhere in this Agreement or on the
site, anything that you submit or post to the site and/or provide suninchic.com,
including, without limitation, ideas, know-how, techniques, questions, reviews,
comments, and suggestions (collectively, "Submissions") is and will
be treated as non-confidential and nonproprietary, and by submitting or
posting, you agree to irrevocably license the entry and all IP rights related
thereto (excluding the moral rights such as authorship right) to suninchic.com
without charge and suninchic.com shall have the royalty-free, worldwide,
perpetual, irrevocable, and transferable right to use, copy, distribute, display,
publish, perform, sell, lease, transmit, adapt, create derivative works from
such Submissions by any means and in any form, and to translate, modify,
reverse-engineer, disassemble, or decompile such Submissions. All Submissions
shall automatically become the sole and exclusive property of suninchic.com and
shall not be returned to you and you agree not to raise any dispute in
connection with any use of the entry by suninchic.com in the future.
You warrant that your Submissions, in whole or in part, are clear
and free of any IP right infringement, disputes or third party claims. suninchic.com
assumes no liability for any misuse of copyright or any other rights of third
parties by you. You undertake to defense for and indemnify the Sponsor against
any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable to any Submission, when you
post comments or reviews to the site, you also grant suninchic.com the right to
use the name that you submit with any review, comment, or other Content, if
any, in connection with such review, comment, or other content. You represent
and warrant that you own or otherwise control all of the rights to the reviews,
comments, and other Content that you post on this site and that use of your reviews,
comments, or other Content by suninchic.com will not infringe upon or violate
the rights of any third party. You shall not use a false e-mail address,
pretend to be someone other than yourself, or otherwise mislead suninchic.com
or third parties as to the origin of any Submissions or Content. suninchic.com
may, but shall not be obligated to remove or edit any Submissions (including
comments or reviews) for any reason.
Order Cancelation
Please kindly note that only orders that are in the paid,
processing or partially shipped status may be modified or canceled.
All other orders cannot be changed. We apologize for this
inconvenience. In the event that you wish to cancel a shipped or packed order,
please contact our dedicated support center for assistance as soon as possible.
If your order, unfortunately, cannot be canceled, we kindly
suggest that you accept the package and refer to our warranty policy for more
information.
Shipments
At suninchic all shipments are sent from different warehouses and
are delivered duty unpaid. Consequently, any and all customs or import duties
are charged once the parcel reaches its destination country. If any, these
charges must be paid by the customers. Should the customers refuse the package
due to import duties or taxes, they take full liability for all the cost
involved in the process. Due to customs regulations, please note that suninchic
cannot to declare purchased items as a gift or list an amount lower than the
actual product price.
Customer Code of Conduct Policy
At suninchic customer satisfaction is our top priority. We strive
to solve all customers problems in a professional and amicable way. However, we
will not tolerate any unacceptable or unreasonable behavior towards our
Customer Service Team members.
Unacceptable behavior directed towards Customer Service staff or suninchic
may, for example, include any of the following:
-Aggressive, abusive and threatening behavior. Examples include
any and all direct or implied threats on any communication channel;
intimidating language; personal and verbal abuse; sexist, racist, homophobic,
or derogatory remarks; rudeness; inflammatory statements; swearing; and
unsubstantiated allegations.
-Persistently making habitually demanding or vexatious complaints,
despite the matter having been fully addressed; similarly, repeating complaints
persisting despite reasonable and fair solutions being offered in accordance
with our policies.
-Asking, expecting or demanding staff to breach established
company policy guidelines, e.g. refund amount, time-frame, special
compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope
of our own policies and procedures. By default, the refund amount cannot exceed
the original order amount paid to suninchic.
-Repeatedly changing the nature (or focus) of a complaint or the
desired outcome, part way, after a formal response has been provided.
-An excessive number of complaints compared to the total purchase
value history.
For such behavior, complainants may be advised and formally
notified of the following:
-Their language is considered offensive, abusive, threatening, and
wholly unacceptable.
-They must refrain from using such language, intimidation, and
threats.
-There will be no further exchange of correspondence on the matter
if they persist with this behavior.
-suninchic reserves the right to no longer accept orders from the
customer in the future without further notice.
Complain Escalation Process
This process applies strictly to Customer Service issues. For
separate legal issues such as copyright, please view our legal page.
If the customer is dissatisfied with the solution offered by our
Customer Service, the customer may contact our Ticket Supervisor by submitting
a new ticket in "submit a formal complaint" section as follows:
Contact us > Submit a ticket > Select Warranty &return
> Submit a formal complaint
We will respond to all complaint within 24 hours except on
weekends and public holidays.
Copyright
All text, graphics, photographs or other images, button icons,
audio clips, logos, slogans, trade names or word software and other contents on
the website of suninchic.com (collectively, "Content"), belongs
exclusively to suninchic.com or its appropriate content suppliers. You may not
use, reproduce, copy, modify, transmit, display, publish, sell, license,
publicly perform, distribute or commercially exploit any of the Content or
otherwise dispose of any of the Content in a way not permitted by suninchic.com,
without suninchic.com's express prior written consent. The use of data mining,
robots, or similar data gathering and extraction tools on suninchic.com as well
as the use of suninchic.com trademarks or service marks in meta-tags is
strictly prohibited. You may view and use the Content only for your personal
information and for shopping and ordering on the site and for no other purpose.
The collection, arrangement, and assembly of all content on this site (the
"Compilation") belong exclusively to suninchic.com. You may not use suninchic.com's
Content or Compilation in any manner that disparages or discredits suninchic.com
or in any way that is likely to cause confusion or violation of any applicable
laws or regulations. All software used on this Site (the "Software")
is the property of suninchic.com and/or its Software suppliers. The Content,
the Compilation and the Software are all protected under state, national and
international copyright laws. All rights not expressly granted are reserved by suninchic.com.
Violators will be prosecuted to the full extent of the law.
suninchic.com recognizes and respects all copyrights and
trademarks. As such, any usage of television, motion picture, music, film
festival or other names or titles have no connection to suninchic.com and are
the sole property of the copyright or trademark holders. Our dresses are
inspired by celebrity style and are our recreations of item's worn by the
celebrities on your favorite television shows and the red carpet, however they
are not authorized, endorsed by, or connected to these shows in any way and are
not meant as infringements of any registered trademarks or copyrights.
Intellectual Property Infringement Policy
It is the policy of suninchic.com to take appropriate action where
necessary to uphold and recognize all relevant State, Federal and International
laws in connection with material that is claimed to be infringing any
trademark, copyright, patent and all or any other Intellectual Property laws.
If you are an intellectual property rights owner and you believe that suninchic.com
sells, offers for sale, or makes available goods and/or services that infringe
your intellectual property rights, then send the following information in its
entirety to [email protected]
Information required
An electronic or physical signature of the person authorized to
act on behalf of the owner of an exclusive that is allegedly infringed;
A description of the allegedly infringing work or material;
A description of where the allegedly infringing material is
located on the site (product(s) URL);
Information reasonably sufficient to allow us to contact you, such
as your address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the
disputed use of the material is not authorized by the copyright or other
proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you
claim are infringed by the Website(e.g. "XYZ copyright", "ABC
trademark, Reg. No. 123456, registered 1/1/04",etc);
7. A statement by you that the above information and notification
is accurate, and under penalty of perjury, that you are the copyright owner or
authorized to act on behalf of the owner whose exclusive right is allegedly
infringed.
Termination and Effect of Termination
In addition to any other legal or equitable remedies, suninchic.com
may, without prior notice to you, immediately terminate the Agreement or revoke
any or all of your rights granted under this Agreement. Upon any termination of
this Agreement, you shall immediately cease all access to and use of the site
and suninchic.com shall, in addition to any other legal or equitable remedies,
immediately revoke all password(s), and account identification issued to you
and deny your access to and use of this Site in whole or in part. Any
termination of this Agreement shall not affect the respective rights and
obligations (including without limitation, payment obligations) of the parties
arising before the date of termination. /
Disclaimer and Limitation of Liability
Except as otherwise provided in the standard terms of sale that
govern the same of each product on this site, this site, the products offered
for sale on it and the transactions conducted through it are provided by suninchic.com
on an "as is" basis. suninchic.com makes no presentations or
warranties of any kind, express or implied, as to the operation of the site or
the information, content, materials, or products included on this site except
as provided here to the full extent permissible by applicable law, suninchic.com
disclaims all warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose,
noninfringement, title, quiet enjoyment, data accuracy, and system integration.
This site may include inaccuracies, mistakes or typographical errors. suninchic.com
does not warrant that the content will be uniterrupted or error free. To the
maximum extent permitted by law, suninchic.com will not be liable for any
damages of any kind arising from the use of this site, including, but not
limited to,indirect incidental, punitive, exemplary, special, or consequential
damages. To the maximum extent permitted by applicable law, suninchic.com's
total liability to you for any damages (regardless of the foundation for the
action) shall not exceed in the aggregate the amount of fees actually paid by
you to suninchic.com during the month immediately preceding the act allegedly
giving rise to suninchic.com's liability.
suninchic and/or the seller will act according with the warranty
as shown on the platform when and only when damage is in connection with the
product and has valid and confirmed manufacturing defects. suninchic and/or the
seller will not be held liable or reponsible for any damages resulting from
customers improper use, personal negligence, and/or other reasons that do not
attribute to product defects.
Order Acceptance
Please note that there may be certain orders that we are unable to
accept and must cancel. suninchic.com reserves the right, at sole discretion,
to refuse or cancel any order for any reason. Some situations that may result
in your order being canceled include limitations on quantities available for
purchase, inaccuracies or errors in product or pricing information, or problems
identified by our credit and fraud avoidance department. We may also require
additional verifications or information before accepting any order. We will
contact you if all or any portion of your order is canceled or if additional
information is required to accept your order.
suninchic is not responsible for late deliveries for special
occasions, such as birthdays, or other events. We encourage customers to place
their order in advance to ensure there is enough time to receive their item.
We have informed our customers of the peak Christmas season in
advance via banners and newsletters, and offered suggestions for the final
order date and shipping methods for this period. We can therefore not be held
responsible if an item does not arrive in time for Christmas.
All orders reported as "delivered" by shipping companies
are considered delivered. suninchic cannot be made liable of non-delivery in
this case.
User account
For safety and security, each customer is allowed to create only
one registered account by default. For customers who attempt to create several
accounts, suninchic reserves the right to suspend accounts without further
notice.
Both parties agree that, following order dispatch, transportation
is the sole responsibility of the third-party logistics company. During this
stage, full ownership of the product(s) belongs to the buyer; all associated
liability and risks during transportation shall be borne by the buyer.
In accordance with Customs regulations customers must provide
valid and accurate data . All consignee names, address and payers name should
be valid. Certain countries request that the consignee submit their ID or
passport to clear the package or for payment verification purposes. It is the
customers sole responsible for the accuracy of data that they provide to us.
Should any information be incorrect and prevent any shipment or deliveries or
customs clearance, we will not held responsible and will not offer any
compensation in such cases.
suninchic will always comply with the law, and we kindly remind
users to do the same. As the importer customers are responsible to comply with
all laws and regulations in their own countries. Please refer to our privacy
policy for more information.
Typographical Errors
While suninchic.com strives to provide accurate product and
pricing information, pricing or typographical errors may occur. suninchic.com
cannot confirm the price of an item until after you order. In the event that an
item is listed at an incorrect price or with incorrect information due to an
error in pricing or product information, suninchic.com shall have the right, at
our sole discretion, to refuse or cancel any orders placed for that item. In
the event that an item is mis-priced, suninchic.com may, at our discretion,
either contact you for instructions or cancel your order and notify you of such
cancellation.
Pricing in Different Currencies
Pricing of products sold by suninchic.com is based upon figures
calculated in U.S. Dollars (US$). Prices displayed in other currencies are
converted from U.S. Dollars according to the most up to date conversion rates.
Due to fluctuating currency values, prices displayed in non-U.S. denominations
of currency on the Site, other than on the individual product page, may not be
the most current. Areas of the Site where non-U.S. denominations of currency
might be inaccurate include, but are not limited to, promotional banners,
promotional pages, and information on product category pages. The price
displayed on an individual product page, regardless of currency denomination,
is the current price you are liable to pay to suninchic.com, excluding
shipping.
suninchic has no knowledge of, and is not responsible for, any
additional bank charges or exchange rate fees that are charge by the issuing
bank or a third party payment provider. These fees are solely the customers
responsibility and will not be reimbursed by suninchic.
Applicable Law
These conditions are governed by and construed exclusively under
law without regard to conflicts of laws principles.
Links
This site may contain links to other sites on the Internet that
are owned and operated by third parties. You acknowledge that suninchic.com is
not responsible for the operation of or content located on or through any such
site.
Shipping
suninchic ships from different warehouses. For orders with more
than item, we may split your order into several packages according to stock
levels at our own discretion for more information please check our terms and
conditions.Thank you for your understanding.
suninchic strongly recommends all customers to purchase shipping
insurance during the checkout. This ensures that if there are any issue during
the delivery process that suninchic will send you the same product free of
charge. If the item becomes unavailable we will offer you alternative refund
options.
Orders that do not have shipping insurance will not be the
responsibility of suninchic in the event that there is an issue during the
shipping process.
Whatever the customer orders is what we ship. We can not be held
liable for the customer receiving the wrong item if they placed the wrong
order.
If a delivery fails for any reason and the address sent to was the
correct address as provided by the customer, suninchic cannot be held liable if
a package is returned to us.
Please let us know as soon as possible if you have not received
your package. With standard shipping, after 3 months from the date we ship your
package (for Latin American we will extend this to 4 months for postal
deliveries), we will no longer be able to offer any compensation. All expedited
delivery issues must also be reported within 3 months from the shipment date.
Also kindly note that this does not apply to any packages sent via expedited
shipping methods and shown as delivered on the shipping company's tracking
site.
Remedies
You agree that suninchic.com's remedy at law for any actual or
threatened breach of this Agreement would be inadequate and that suninchic.com
shall be entitled to specific performance or injunctive relief, or both, in
addition to any damages that suninchic.com may be legally entitled to recover,
together with reasonable expenses of any form of dispute resolution, including,
without limitation, attorneys' fees.
No right or remedy of suninchic.com shall be exclusive of any
other, whether at law or in equity, including, without limitation, damages
injunctive relief, attorneys' fees and expenses.
No instance of waiver by suninchic.com of its rights or remedies
under these terms and conditions shall imply any obligation to grant any
similar, future or other waiver.